ROLLCALL HEALTH

The Index on 13 August 2026

Week 33 of 2026, second pass. An archived run: the Index stood at 13.69 per 10,000 records evaluated, across 106 constituent directories.

This is the Index as it stood on 13 August 2026, published 13 August 2026. It has been superseded 3 times since. The current level is 15.58 per 10,000, read 30 August 2026: see the current Index.

The level

As published
13.69
Same constituents, this run
13.69
Level against the original baseline
+0.00 from 13.69
Qualified listing records
24,065
Listing records evaluated
17,583,142
Constituent directories
106
Median directory
4.79
Highest directory
159.61
Directories with no finding at all
9 of 106
Directories withheld from the table
106

The level is a burden, not a score: zero is the target and higher is worse. It counts the checks named in the method for this run and nothing else, so it is not a measure of overall directory accuracy and not a determination about any plan or any clinician. A directory that could not be read carries no score, never a zero. What a constituent change does to the level

What was read

Medical QHP issuers audited
179
Directories read
106
Directories read completely
106
Provider files read
4,252
Files that failed to read
0
Distinct NPIs checked
13,001,162
Listing records read
17,583,142

The constituents in this run

The 106 directories in this run are not named here. Naming a directory beside its rate needs clearance recorded per directory, and this run predates that record, so the roster is withheld rather than published against a clearance nobody granted. Every one of them is inside the level above, and the current run publishes its roster in full.

Request findings for a directory Read the method

If a directory listing misled you

A wrong listing is reportable, and the regulators below exist to hear it. Include what happened, the plan name, the provider, and the dates.

  • Your state insurance regulator. Every state insurance regulator takes consumer complaints; find yours through the NAIC state directory.
  • The No Surprises Help Desk. If you relied on a directory listing and were billed as out of network, federal law may protect you: call 1-800-985-3059.
  • The Marketplace. For problems with a HealthCare.gov plan or enrollment, call 1-800-318-2596.

Rollcall Health is not a regulator and cannot resolve a complaint. If a listing or a number on this page is wrong, write to findings@rollcall.health; reports are verified before anything is published, under the publication and corrections policy.